wjb logo

TERMS AND CONDITIONS FOR WJB Training and Consultancy Ltd

“Agreement” means these terms and conditions and (depending on the type of Training Service) (i) the Booking Form or (ii) the Proposal.

“Booking Form” means the booking form issued to the Client or Delegate by WJB Training and Consultancy Ltd or obtained by the Client from WJB Training and Consultancy Ltd.’s website.

“Charges” means the charges for the Training Services set out in the Booking Form or the Proposal.

“The Client” means the company or delegate identified in the Booking Form or the Proposal.

“Clause” means a clause in these terms and conditions.

“The Date(s) for the Training Services” means the date(s) upon which the Training Services are to take place as set out in the Booking Form or the Proposal.

“Delegate” means the members of the Client’s staff who are to receive the Training Services as set out in the Booking Form or the Proposal.

“Expenses” means the expenses incurred in respect of travel and accommodation wholly and necessarily for the purposes of the Agreement as may be identified in a Proposal.

“WJB Training and Consultancy Ltd” means WJB Training and Consultancy Ltd

“Personal Data” means the data which relates to a living individual who can be identified from that data or from that data and other information and which is provided to WJB Training and Consultancy Ltd by the Client.

“Proposal” means the proposal for Training Services accompanying these terms and conditions (which is applicable only for bespoke Training Services).

“The Trainer” means the person delivering the Training Service.

“The Training Location” means the place at which the Training Services are to be held.

“Training Services” means the training requirements set out in the Booking Form or the Proposal.


We collect information or data about you when you use our website

We collect:

This data can be viewed by authorised people at WJB Training and our suppliers, to:
By submitting your personal data, you agree to this.
When you sign up to our email alerts

- We use the Mail Chimp for our email alerts.

- Mail Chimp has staff based outside the EEA, and stores your data in the US. Mail Chimp is certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way.

- As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

- As a data processor on WJB Training will use your information to send you email alerts if you request them. You can find out more about how WJB Training collects and stores your information.

Keeping your data secure

- Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

- Any data you send is at your own risk.

- We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

- We may pass on your personal information if we have a legal obligation to do so, or if we must enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

- We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

- You can find out what information we hold about you and ask us not to use any of the information we collect.

- If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.

Links to other websites

- www.wjbtraining.com contains links to other websites.

- Following a link to another website

- If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

- Following a link to wjbtraining.com from another website

- If you come to www.wjbtraining.com from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.

This policy is reviewed quarterly, printed copies are not controlled.


1.1 WJB Training and Consultancy Ltd shall provide Training Services in accordance with these terms and conditions.

1.2 Up until 72 hours before the Training Service is due to commence, WJB Training and Consultancy Ltd may, by notice in writing, alter the Training Location provided that the new location is within 5 miles of the original.


2.1 If a delegate identified in a Booking Form or a Proposal wishes cancel a booking, the following fees shall be due:

Days’ notice of cancellation prior to the commencement of the Training Services % Charges to pay
Less than 7 Days (0-6 days) 100%
7- 14 days 75%
15 – 21 days 50%
22 days and over 0%

2.2 If a delegate identified in a Booking Form or a Proposal wishes transfer from a course, the following fees shall be due:

Days’ notice of cancellation prior to the commencement of the Training Services % Charges to pay
0-3 days’ notice 100% less literature costs
4 days - and over £50 + VAT transfer fee

2.3 A substitute delegate may be provided at no cost.

2.4 Notification of any cancellation or transfer must be made in writing to the Training Manager at WJB Training and Consultancy Ltd Nelson Mill

Gaskell Street, Bolton, Greater Manchester BL1 2QE or via email chris.wilkinson@wjbtrainingandconsultancy.com

2.5 WJB Training and Consultancy Ltd reserve the right to cancel, alter or rearrange courses without liability and as they deem necessary. In such an event, attendees will be offered alternative courses or a full refund.

2.5 Any transfers when the date is still to be confirmed will only stay valid for 6 months from the date of the transfer, after 6 months the booking will be cancelled and will be fully payable unless otherwise agreed.


Delegates shall act reasonably throughout the training. WJB Training and Consultancy Ltd may remove a delegate from a course, where, in the opinion of the Trainer, which shall be final, the Delegate is behaving unreasonably. Delegates must have a good understanding of written and spoken English. In order to comply with Regulation 19 of the Management of Health & Safety at Work Regulations 1999 we require written consent prior to attending a WJB Course for a young person of age 16-17 from a Parent/Guardian.


3.1 The Charges for the Training Services which are subject to a Booking Form shall be due upon booking and shall be paid 21 days before the date of the course (unless otherwise agreed).

3.1.1 In the event of a transfer from one course to another the original course date will still serve as the date for payment as per clause 3.1.

3.2 The Client shall pay the Charges without deduction or set-off.

3.3 Sums due under this Agreement are exclusive of VAT which shall be payable by the Client.

3.4 In the event the Client fails to make payment in accordance with this Agreement, WJB Training and Consultancy Ltd may:-

3.4.1 charge interest at the statutory interest rate specific in the Late Payment of Commercial Debt (interest) Act 1998; and/or

3.4.2 Suspend supply of the Training Services by notice in writing until such time that full payment is received (unless otherwise agreed).

3.4.3 Delay the release of certificates.

3.4.4 Please note that when an individual invoice becomes overdue then it automatically defaults that the whole account becomes due for payment.

3.4.5 In the event WJB Training and Consultancy Ltd seek legal advice to recover any debt, all legal fees will be chargeable to the client.


3.5 Re-sits are available to delegates who do not pass examinations first time but a re-sit fee will be charged in line with the accrediting body.


4.1 The Charges are determined on the basis of the limits and liability set out in these terms and conditions. The Client may, by written notice to WJB Training and Consultancy Ltd, request WJB Training and Consultancy Ltd to propose a higher limit of liability subject to an increase in the charge.

4.2 In no event shall WJB Training and Consultancy Ltd be liable for (whether direct or indirect) any loss of contracts, profits, anticipated savings, revenue, goodwill, business loss and corruption of data or software programs, financing expenses, interruption in the use or availability of data, stoppage to other work or consequential losses, nor for any indirect losses.

4.3 Subject to Clause 6.4, WJB Training and Consultancy Ltd liability shall not exceed charges.

4.4 WJB Training and Consultancy Ltd and the Client shall indemnify each other against damage to tangible property whether personal or real, and death or injury to persons to extent caused by the negligence of the other party provided that:

4.4.1 The other party is immediately notified of any claim and has full power to negotiate and settle any claims.

4.4.2 The total liability of each party to the other for damage to tangible property, whether personal or real, shall be limited to £1,000,000 in respect of each event or connected series of events and an annual aggregate of £2,000,000.

4.5 Each provision of this Clause shall survive independently.

4.6 Nothing in this Agreement shall operate to limit or exclude any liability of WJB Training and Consultancy Ltd which may not be excluded and or limited by law.

4.7 Clause 6 shall apply before and after any termination of this Agreement.


5.1 In the case of In House Training, the parties shall carry public liability insurance for a minimum amount of £1,000,000 for each and every claim and shall provide evidence of this cover upon request.


6.1 WJB Training and Consultancy Ltd may make reference to a Clients contract within any proposal to further Clients, provided only fundamental facts are divulged and not proprietary and confidential information.

6.2 WJB Training and Consultancy Ltd may store the names of the Delegates for the purpose of advising them of the availability of further courses in the future.


7.1 The Client shall ensure that it has in place all necessary consents in connection with Personal Data to allow WJB Training and Consultancy Ltd at all times to perform the Training Services without infringing any third party rights.

7.2 WJB Training and Consultancy Ltd warrants to the Client that it will only use the Personal data for the purposes of carrying out its obligations hereunder and that it will ensure that all reasonable and appropriate security measures are in place to protect the Personal Data. Furthermore, WJB Training and Consultancy Ltd will destroy or deliver up the Personal Data upon written demands from the Client, and further, that it has in all respects complied with its obligations under the Data Protection Act 1998 and any amendments to or re-enactments thereof.

To see the full details on our data protection policy download our pdf


8.1 All intellectual property rights, including copyright, patents and design arising in connection with this Agreement and shall belong to and remain vested in WJB Training and Consultancy Ltd and the Client shall execute any document necessary for this purpose.


9.1 The parties shall comply with all applicable health and safety legislation and codes of practice.


10.1 Either party may terminate this Agreement by written notice:

10.1.1 if the other party makes any voluntary arrangement with its creditors or enters into administration (whether or not pursuant to a court order) or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation or is deemed under Section123 of the Insolvency Act 1986 to be unable to pay its debts or is dissolved and / or

10.1.2 if the other party fails to remedy a material breach of the Agreement within 30 days of written notice identifying the breach and notifying of an intention to terminate; and / or

10.1.3 if an encumbrancer takes possession, or a received or administrative received is appointed, of any of the property or assets of the party; and / or

10.1.4 the other party threatens to cease to carry on business.


11.1 This Agreement is personal to the Client and may not be assigned by the Client in whole or in part.


12.1 Neither party shall be responsible for any failure or delay in performance of its obligations under this Agreement(other than the obligation to make payments of money) due to any force majeure event including, Act of God, refusal of license (other than as a result of any act or omission of WJB Training and Consultancy Ltd) or other Government act, fire explosion, embargo, terrorism, civil disturbance, accident, epidemics, lightning damage, electromagnetic interference, radio interference, strikes industrial dispute, or any other cause beyond its reasonable control.


13.1 The Client shall not during the term of this Agreement and for 6 months thereafter, entice or solicit for employment with it or any other entity any Trainer who has been engaged to provide the Training Services.


14.1 This Agreement sets out the entire agreement between the parties in relation to the subject matter hereof and supersedes all previous arrangements, agreements and representations whether written, oral or implied between the Client and WJB Training and Consultancy Ltd relating to the Training Services.


15.1 Any amendments to this Agreement shall be in writing.


16.1 This Agreement shall be effective upon signature by the parties or by returning a booking a signed booking


17.1 Third parties have no rights under the Contracts (Rights of Third Parties) Act 1999 or any amendment to or re-enactment of it to enforce any provision of this Agreement.


18.1 This Agreement shall be construed in accordance with English law and the English courts shall have sole jurisdiction.


19.1 No offer or discount can be used in conjunction with another offer or discount, unless stated otherwise