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Bolton 01204 28 22 50 Liverpool0151 541 6820

Management Courses

CMI Level 3 in First Line Management

Across NW

Award - £595

Certificate - £695

Diploma - £995

The Level 3 qualifications in First Line Management are developed for first line managers, supervisors and junior managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge. This qualification gives junior managers the communication and motivational skills to help improve operational efficiency.

This course can be delivered at our dedicated training facilities in Bolton or Knowsley, Merseyside or from your organisations premises (numbers permitting).


Our Level 3 Award in First Line Management provides an introduction to the skills, roles and responsibilities of this management area. It will also develop your basic knowledge by focusing on the development of specific management skills.


A more extensive qualification, our Level 3 Certificate in First Line Management gives you a broader knowledge of effective management skills while focusing on the specific management areas appropriate to you and your workplace.


With a more comprehensive structure, our Level 3 Diploma in First Line Management gives you all the key skills and competencies you'll need to become an effective first line manager.


Flexible to suit your needs based on tutoring sessions and blended learning facilities.

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  • Personal Development as a First Line Manager
  • Improving Team Performance
  • Resource planning
  • Recruitment and selection process
  • Being a leader
  • Understanding team dynamics
  • Improving team performance
  • Workshops with fun energisers, balancing powerful learning with engaging teamwork
  • Challenging group activities which reflect your organisation's biggest challenges and goals
  • Facilitated dynamic discussions to develop team cohesion and commitment
  • Development of strategic action plans to implement back in your organisation to transfer learning
On successful completion of a Level 3 qualification in First Line Management, a number of progression opportunities become available:
  • Enhance your professional status by upgrading your CMI membership
  • Progress to other qualifications at the same level (e.g. from Level 3 Award to Level 3 Certificate etc.)
  • Progress to other qualifications at the next level (e.g. from Level 3 Certificate to Level 4 or 5 Certificate)
  • Apply to become a Chartered Manager
There are no formal entry requirements for this qualification. However candidates should be in, or working towards a supervisory role.

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